FAQ

These are some of our most-asked questions. If you have a quesion that is not answered here, please feel free to send us an email and we will be happy to help

Do I need to be on the NDIS?

Yes. We do require clients to be a part of the NDIS. We are not NDIS registered, and you would need to be plan managed or self managed. We set our prices in line with NDIS recommendations at $62.17

The NDIS item code we use is:

04_104_0125_6_1 which is “Access Community, Social and Rec Activities” from core funding

What age ranges can come to The Gaming Den?

Our sessions are open for all ages

We offer four hour sessions, from 9am to 1pm and 2pm to 6pm. As well as after-school sessions for school-aged gamers from 4pm to 6pm subject to availability

Why do you charge what you charge?

We are a small business, we recieve no governent assistance or funding. We provide high-end equipment and run an excellent, unique program for people on the autism spectrum, which we are extremely passionate about.

We set our prices in line with NDIS recommendations at $62.17. This is below current NDIS reccomendations for what we should charge as we understand it's important to be as affordable as we can.

Can I bring my support animal?

Yes!

Can support workers/family members come? Can I drop my child off?

Gamers under 16 years will need a support worker or guardian to stay with them while they game, but everyone over 16 years old are welcome to come independently or with their support worker.

We do recommend that initially anyone of any age bring along a support worker or someone comfortable to help with adjusting to the new space and new faces

We encourage parents to come along while their child is gaming to be able to meet other families with similar experiences.

What are the specifications of your PCs?

Minimum PC Specs (some may be higher)

CPU: i7 9700K

RAM: 32GB DDR4

Graphics Card: RTX 2060 Super 8Gb

Monitor: ASUS 27 inch ASUS

XBox and Playstation controllers available

Most PCs are on height-adjustable desks. We have two pairs of PCs on co-op desks, perfect for playing games together

All gaming chairs are weight rated up to 200kg