FAQ

These are some of our most-asked questions. If you have a quesion that is not answered here, please feel free to send us an email and we will be happy to help

Do I need to be on the NDIS?

Yes. We do require clients to be a part of the NDIS. We are not NDIS registered, and you would need to be plan managed or self managed. We set our prices in line with NDIS recommendations at $62.17

The NDIS item code we use is:

04_102_0136_6_1 Group Activities- Standard- Weekday Daytime from core funding

What age ranges can come to The Gaming Den?

Our sessions are open for all ages

We offer four hour sessions, from 9am to 1pm and 2pm to 6pm. As well as after-school sessions for school-aged gamers from 4pm to 6pm subject to availability

Why do you charge what you charge?

We are a small business, we recieve no governent assistance or funding. We provide high-end equipment and run an excellent, unique program for people on the autism spectrum, which we are extremely passionate about.

We set our prices in line with NDIS recommendations at $67.56.

Can I bring my support animal?

Yes! We welcome support animals as they can be a great source of comfort when going somewhere new. We do ask that you contact us beforehand so we can make sure it works out for everyone

Do I need to bring a support worker?

We provide support in our sessions and must bill accordingly whether you have your own support worker or not (we are not a gaming cafe - we are an NDIS service providing individualised care). For most clients, having their own support worker in our sessions uses up their funding unnecessarily

We understand that some clients have specific needs though, so if you would still like to bring your own support worker to our sessions, you are welcome to do so. Most of our clients find they don’t need to bring their own support worker once they’re comfortable with our supports

A popular option is to bring your own support worker for a period of time, and once you are comfortable with our team, most clients come without their own support worker happily. This is always up to each individual client, working with what suits them best.

For people who do bring someone with them, we have laptops available, perfect for playing multiplayer games alongside our PCs

What are the specifications of your PCs?

Minimum PC Specs (some may be higher)

CPU: i7 9700K

RAM: 32GB DDR4

Graphics Card: RTX 2060 Super 8Gb

Monitor: ASUS 27 inch ASUS

XBox and Playstation controllers available

Most PCs are on height-adjustable desks. We have two pairs of PCs on co-op desks, perfect for playing games together

All gaming chairs are weight rated up to 200kg